Customer loyalty is an emotional attachment between a brand and its customers. It is also the feeling that prompts to always patronise a particular brand over others brands regardless of the circumstance. 1. Good Customer Service Experience I am sure you have the heard the saying which says “you only […]
The Smart shop Wild Fire customer loyalty reward management feature works to properly manage your business customer loyalty program by tracking and awarding loyalty points earned by customers. The essence of rewarding is to encourage repeat patronage of your business. Follow the steps after creating your smart shop profile Step […]
A study revealed that a customer has 90% chances of successfully marketing your brand as compared to the 31% success rate of a brand marketer. This goes to prove that a small business who is burdened with how to create awareness of its brand must find a way to harness […]
For a business to be sustainable it must feed repeated purchases from customers. Apart from selling a good quality product or service, another way of retaining customers or encouraging repeated purchase from customer is to develop a customer loyalty reward program. Everyone loves any form of reward. Wildfire provides you […]
There are two ways of applying loyalty points Loyalty point can be applied when raising an invoice for a customer. This means that the points earned by the customer can be applied on the invoice to serve as discount. Follow the steps below Click on enter sales from on the […]